Laptop Repair
Andy working on a desktop computer
Dennis bringing 28 years of expertise to our repair department
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Do you need some real customer service, and the confidence that you are leaving your computer with a degreed computer professional? Computer PRO offers the best in computer repair, and laptop repair in Beaumont, Lumberton, Silsbee, and in all of SE Texas. (location and store hours) We offer complete computer repair and laptop repair, including removing viruses and malware, system issues, replacing failed hardware, internet problems, software problems, upgrades, and any laptop repair, no matter how complex. We have free, no obligation evaluations--something you never find in computer shops. You have nothing to lose to bring it in and wait as we analyze it and give you a written estimate. You never have to pay extra for priority service--it is what we do with all of our clients. Our computer repair technicians are highly qualified.Our owner, Dennis Kilcrease, carries some of the highest qualifications in the industry today, including a four-year degree in Computer Information Systems. In addition, Dennis serves on the Advisory Board of the Lamar Institute of Technology, developing the degree plans for future computer professionals as well as mentoring future technicians. Dennis' qualifications extend far beyond his numerous certifications, as a licensed Texas Teacher with professional experience training students in computer repair. Most of the computer repair at Computer PRO is expertly done by Dennis personally, and every computer is inspected by him before it is allowed to go out. Additionally, Dennis has personally trained his two sons, Andrew and Christopher to assist him in computer repair. Computer PRO is a family business, who cares about keeping your business. In many instances we are actually less expensive than computer shops and impresonal big-box stores, who employ inexperienced techs with no real personal investment in you. We aim at 24-hour turn-around, even if it means we work late. We understand that your computer is very important to you. Our computer repair customers love us!
Christopher Kilcrease loves his job at Computer PRO! We have been told that we have the happiest clients in the area! We are a family business, and we know that repeat business is what we need, and that a satisfied client is a repeat client. We are friendly and welcoming, and seriously enjoy getting to know our clients, whether you are a business owner, or whether we are working on your home computer. Here are a few testimonials of our clients: Sandy Nelson: " I drive 100 plus miles one way because I won't let anybody but Dennis touch my computer." Rhonda Champagne: "Love the great friendly,knowledgable service that I get each and everytime I walk through the door....Love the sweet smiles I get from both Susan & Dennis!!! Saved my rear more times than I care to admit to.. Timothy Culbreath: "superb service with a smile" Steve Willis: "if you are having ANY sort of trouble with your computer,be it a laptop or desktop,don't take a chance on wasting your time and money anywhere else,take it to Dennis at Computer Pro in Silsbee. He and his wife Susan can get you back on track ASAP!" (These comments can be seen on our facebook page.) Many computer repairs can be done in as little as 24 hours. We are happy to answer any questions, and offer free advice. Yes, you read correctly--this is true! After you become a Computer PRO computer repair or new computer client , you have an IT professional to call FREE to troubleshoot about your peripherals--your printer, camera, i-pod, internet problems, etc. While we can't promise to fully support a product we did not sell, or talk you through self computer repair, we are more than happy to talk our clients through some common issues. In addition, we are available for any questions on our facebook page any time, and have numerous articles on subjects such as how to avoid a virus, and how to shop online safely on our blog. With two licensed teachers on staff, education and information is our specialty, and something that makes us stand out against the others. We always offer free computer repair estimates on computers brought in our office! Your computer and data are private Think of what you have on your computer--banking information, letters, tax statements, business records, personal photos of you and your children. Consider carefully when you allow private access to your computer, during computer repair. We are security experts, --trained by the FBI. You can feel comfortable that your information and identity is safe, and that you won't find your pictures or videos on the internet because you trusted a tech employee. With fast turn-around, Computer PRO will repair it right the first time. We are also committed to educating our clients, with informative handouts, our blog and facebook pages, dedicated to PREVENTION of problems before they start. We operate our business based on the RETURN customer--we know that happy customers are excellent advertising! Computer PRO is a member of the Association of Computer Repair Business Owners
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